We are committed to:

 

• Providing a confidential service to refugees and asylum seekers

• Ensuring asylum seekers and refugees know what their rights in the UK

• Providing services and projects in direct response to needs identified by

    refugees and asylum seekers

• Involving refugees and asylum seekers in developing and running the

    services

• Working in partnership with other organisations so that we meet the needs

    in a coordinated way, learn from others, and share what we learn

• Working with the local media to ensure accurate and fair reporting of

    issues affecting refugees and asylum seekers

• Offering training and consultation in psychosocial issues affecting

    refugees and asylum seekers to people working with them.

• Using the experiences of our clients and partners to advise those

    working with refugees and asylum seekers on any changes in practice

    that could improve their well being

 

In addition to the above values we will strive to:

 

• Continue to learn from our clients to provide high-quality and

    responsive services

• Invest in our staff’s development and career progression

• Enhance our local and regional standing and reputation

 

All our activity will be predicated on an approach that will involve:

 

• Supporting service users in exercising their rights and participating in

    local decision-making and democratic activities

• Encouraging and developing the contribution made by volunteers in

    sustaining services and facilities

• Encouraging a sustainable living standard among refugees and asylum

    seekers through employment and income generation

• Improving access to services and facilities

• Advocating on behalf of our client group to ensure equality of services to

    all who live and work in Oxfordshire.