Training and Consultancy

Refugee Resource provides training, supervision and consultation to teams and individual practitioners working with refugees, asylum seekers and vulnerable migrants affected by trauma and loss. 

We can

  • Help you recognise the impact of complex trauma and loss on individuals and families

  • Share best practice in engaging and supporting refugees, asylum seekers and vulnerable migrants

  • Provide you with effective strategies to improve self-care and prevent burnout


We offer

  • A tailored programme of popular modules based on our extensive experience

  • Bespoke training programmes tailored for your team

  • Open training courses that individuals can join

  • Individual or group supervision or consultation

Our Training Packages

Our highly experienced team of counsellors, psychotherapists and refugee specialists offer a wide-ranging programme of tailored training, supervision and consultation services. We work with diverse organisations, including the NHS, Social Services, Further Education, Councils, Housing Offices, Job Centres,  legal firms and other voluntary organisations.

Our participatory training modules will enable you to understand the issues refugees, asylum seekers and vulnerable migrants face and how you may recognise symptoms of trauma. You will explore best practice and develop practical skills, knowledge and confidence to work effectively with this client group and help aid their recovery. Full details are available here

‘Your skilful handling of the sensitive emotional subject of trauma allowed for valuable participation from our audience.Your techniques were very useful to our practice.’ Mike Simera, CRUSE, Oxford Training Co-ordinator.                                       


‘Every session I had the chance to experience was extremely helpful, from the facilitators to the content of the sessions.’ Training participant.

Training for Frontline Staff and Volunteers

The aim of this provision is to introduce you to the basic knowledge, skills and abilities required to work on the frontline in a culturally sensitive fashion and to deliver frontline information and advice to refugees, asylum seekers and vulnerable migrants. It also explores cross-cultural awareness and how to create a caring and supportive environment for your clients. Course participants will be offered practical tips on dealing with challenging situations and issues. Full details are available here

 ‘The information will be really useful for all our customers. Working together [we] will help support those that need our help’. Training participant, Oxford Job Centre, Department for Work and Pensions.                                                              


‘The trainers were very engaging, knowledgeable and presented concepts and experience with great clarity and enthusiasm.’ Training participant.

Clinical Supervision

Drawing on our specialist knowledge and experience we offer supervision and / or consultation support to groups and individual practitioners working with refugees, asylum seekers and vulnerable migrants. We find this support is also often helpful after participating in one of our training events or skill-sharing workshops. Full details are available here .


‘I am so amazed about the level of training and the skills of all of the facilitators.’ Training participant.


‘A very big thank you for the presentation – it was really enlightening.’ Training participant.

To find out more about our services or register your interest for future training programmes, please contact Lucy Nichol (Services Delivery and Development Manager) at: / 01865 403299.

Sushila Dhall, Therapeutic Services Manager and Counsellor

Sushila is educated to MSt (Oxford) level in Psychodynamic Practice (UKCP level) and has been practicing as a psychotherapist for over 20 years. She has worked for the NHS, has a small private practice in central Oxford, and has worked for Refugee Resource for 15 years.

Lucy Nichol, Services Delivery and Development Manager

Lucy has managed various participation and community development programmes for many years, both in Oxfordshire and in the developing world. She is a trained adult careers guidance adviser and English teacher with extensive practical experience of delivering and managing community programmes, adult learning courses and training provision in both the public and charitable sectors. She has worked with refugees and asylum seekers, and other marginalised groups, since 2002. By providing clients with advice and guidance to access suitable provision and support services Lucy aims to enable them to fulfil their personal potential, achieve their aspirations and help them to overcome any barriers they may be facing. Lucy has been with Refugee Resource since 2016.

Leon Beachy, Men’s Services Co-ordinator

Leon lived and worked in Kenya and Eritrea from 1987-2000 as a linguist and anthropology lecturer at the University of Asmara. Most of his time in Kenya was spent working with Eritreans who were living as refugees (having left Eritrea due to the ongoing war with Ethiopia). Later, living in Eritrea, he was involved with the campaign for international attention and involvement concerning displaced people due to the second war with Ethiopia from 1998-2000. Every Eritrean he knew had family members displaced in Ethiopia, the Sudan and scattered around the globe. Through these experiences Leon became aware of what it is like living as a refugee. Leon has worked as the Men’s Services Co-ordinator at Refugee Resource for 5 years

More about Refugee Resource

We have twenty years’ expertise in providing psychological, social and practical support for refugees, asylum seekers and vulnerable migrants to help them heal from trauma and suffering, and to build new lives as part of Oxfordshire’s diverse community. Please see About Us for more details.


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Call: 01865 403280    |     Email:

To relieve distress, improve well-being and facilitate the integration of refugees and asylum seekers in Oxfordshire, by providing psychological, social and practical support.

Contact us

For more information about Refugee Resource:

Accessing our services​

Referral form (by organisation) 


Referral form (by individual)

Volunteer form


Bursary form​ 


If you have any concerns about safeguarding please contact OSCB, if about a child, and OSAB, if about an adult.

You can support our work by donating through Everyclick Donations:

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